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Frequently Asked Questions

We’re here to make learning easy. Explore our FAQs to quickly find the information you need about features, courses, access, and more.

When can I expect a response?

Our support team responds within 24 business hours, Monday through Friday/

Can I book a call or meeting?
Yes, if you’d like a personalized consultation, send us an email and we’ll schedule a convenient time to connect.
Where is Cybercert Education based?
We’re an online-first education platform, serving learners globally. Our support and operations are managed remotely to ensure full flexibility and responsiveness.